Skip to main content

Shipping and Returns

Shipping to Australia

Shipping is from Brisbane using Australia Post Parcel Post and Express Post services. Delivery time depends on location as shown below.

Location Parcel Post Express Post
QLD, NSW, VIC 2-5 Business Days
includes TRACKING
Next Business Day to most locations
includes TRACKING
Other States 5-6 Business Days
includes TRACKING
Next Business Day to most locations
includes TRACKING
Remote Locations
(e.g. Broome, Katherine)
7-15 Business Days
includes TRACKING
Next Business Day unavailable, but shipping will be as fast as possible
includes TRACKING

International Shipping

Shipping is from Brisbane, Australia using Australia Post International Standard and International Express services. Delivery time varies with location with some examples shown below.

Location International Standard International Express
New Zealand 5 Business Days
includes TRACKING
2 Business Days
includes TRACKING
United States 5 Business Days
includes TRACKING
4 Business Days
includes TRACKING
Canada 6 to 10 Business Days
includes TRACKING
4 Business Days
includes TRACKING
United Kingdom 6 Business Days
includes TRACKING
4 Business Days
includes TRACKING
France 7 Business Days
includes TRACKING
5 Business Days
includes TRACKING

Shipping may take longer to remote areas and at times there may be delays due to customs or extreme weather conditions.

Tracking

Parcel tracking is available on the Australia Post Website

Order Processing Time

In most cases your order will be shipped within 48 hours of payment confirmation. In many cases it will be processed faster.

100% Money Back Guarantee

We take great care in packaging and shipping your orders, but in rare cases products can be damaged in shipment or may be faulty to begin with. In the case of a product being “Dead on arrival”, we will give you the option of a new item to be shipped out, or your purchase price (including shipping) refunded.

Privacy Preference Center

Shopping Cart